Updated August 5, 2021
We’re doing our part to help prevent the spread of the CoronaVirus. We want you to have confidence when making your beer or wine at VanIsle Wine and Beer Makers. This is our current COVID-19 preparedness plan.
Our aim is to minimize exposure to potential contamination by
- undergoing thorough, rigorous and regular cleaning of all sections of our shop,
- restricting access to portions of our shop, including the production room and bottling room, and
- ensuring our staff sanitize in the production and bottling room.
In essence, our process ensures no one works with your beverages unless they are sanitized. All equipment will continue to be sanitized on an ongoing basis. Only staff members will be allowed access to production areas.
Cleaning consists of regularly washing all surfaces with a bleach based cleaner. This includes all doors, handles, tables, counters, equipment including telephones, remote controls, and devices used in the course of our business.
Regular special cleaning will be done on the handles, doors, counters, and any areas touched by staff or customers.
Hand washing is mandatory for anyone in the bottling or production areas.
Hands must be washed for a minimum of 30 seconds, including, at a minimum, a final wash with soap.
“How to wash your hand” posters are posted at all sinks.
Hand cleaning must be done after handling cash and when transitioning from the showroom to the bottling or production facility.
“Good hygiene” posters which remind everyone of best practices are posted throughout our facility.
A thorough hand wash is required before bottling.
Customers will sanitize all bottles and containers first in a bleach-based solution, then rinse and sanitize with either a bleach or sulphite based sterilizer, depending on the product being bottled.
Shrink wraps will be applied, if requested. Labels can be supplied, if requested, and put on at home.
Pick Up or Delivery
If there’s an issue with your ability to get to the shop, or if you are immune-compromised, please call us to arrange pick-up and drop-off (within 15km of Courtenay) at no extra cost.
Payment can be made on the phone by credit card, by email or in person if you wish. Contact us. We’ll make it happen. We’ll keep the process safe. And we’ll make you happy.
Samples will be served in single use containers
If tastings are required or desired, disposable containers will be used, and samples will be delivered out to our waiting area for customers.
Shopping & Ordering Wine & Beer Supplies
The showroom is open and very well stocked.
You can also order by phone, and if you prefer, we will deliver to your home, within 15 km of Courtenay. Call us at (250) 334-3055.
Thank you for your continued patronage—your business is very important to us and we are doing our utmost to ensure the health and safety of our customers and our staff.
We’re here to help you continue to get terrific beer and wine at the (low) prices you are used to.
David Ball and Tracy Bassam, proprietors